Website navigation for the employee may be needed as well, * Creating and updating employee files in database, as authorized, * Communicating with third parties to assist the caller with updates or inquiries, * Staying current on Alight s programs and services through on-going training provided by Alight Solutions and self-study, * Staying current on client s programs and provisions through on-going training. Our values are the essence of who we are: We believe in the power of people and know that the best ideas can come from anywhere. Account Executive, Key Accounts Alight Solutions Jobs, Applications Developer Alight Solutions Jobs, Associate Consultant Alight Solutions Jobs, Customer Care Representative Alight Solutions Jobs, Senior Client Manager Alight Solutions Jobs, Senior Operations Analyst Alight Solutions Jobs, Solutions Architect Alight Solutions Jobs, Technical Business Analyst Alight Solutions Jobs, Alight Solutions Customer Care Representative Jobs. As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender. Customer Care Representative, Human Resources - Virtual - LinkedIn Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. Sr. Customer Care Representative - with Growth Opportunities Donor Engagement Guide Job in Minneapolis, MN at Alight Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. * Able to work independently and to adapt to a rapidly changing environment Our BDC agents act as a primary point of contact between our clients and our sales team, taking charge of inbound business The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. Alight Solutions Customer Care Representative Reviews Updated Jan 30, 2023 Search job titles Find Reviews Filter Clear All English Filter Job Function Administrative Arts & Design Business Consulting Customer Services & Support Education Engineering Finance & Accounting Healthcare Human Resources Information Technology Legal Marketing Alight Easy 1-Click Apply. Average Alight Solutions Salary | PayScale Tasks to include in a Customer Care job description . You will be notified during the hiring process which checks are required by the position. Customer Care Representative Human Resources. Must be able to work a flexible schedule based upon high call volume needs. Pay Transparency Statement in compliance with the Colorado Equal Pay for Equal Work Act, the New York City pay transparency ordinance, and any other similar laws or ordinances: Alight takes into consideration a candidate's experience, education, certification/credentials, market data, and internal equity when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis. Help make it more accurate by adding yours. Customer Care Representative, Human Resources - Virtual Job in Tampa Alight Solutions Easy 1-Click Apply. These teams are a critical component of Alights health care,retirement and HR-delivery services. Customer Support Representative Salaries in the United States for This is a 6 months project and we offer Full Time Shifts (Rotating). Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections. The assessors like to know that you are familiar with the company and with the position for which you are interviewing. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. * Be kind and compassionate Apply online instantly. The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Please note that all salary figures . The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. Acompetitivetotal rewards package, continuing education & training, and tremendous potential with agrowingworldwide organization: As a Customer Care Representative, a typical day mayinclude the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. At Alight, we connect passion with purpose. This position supports Alight s benefits administration and HR BPO platform businesses. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. Accurately documenting all conversations and actions taken on each interaction. Alight Alumni Customer Care Representative Job Florida USA,Customer Virtual customer care represntative Dec. 12, 2022 - Customer Care Representative in Toronto, ON Recommend CEO Approval Business Outlook Pros I have been working with alight since 2021 july. Help make it more accurate by, Native Hawaiian or Other Pacific Islander, Get started with your Free Employer Profile, All Customer Care Representative Salaries, average salary for a Customer Care Representative is $37,003 per year in United States, The Ultimate Job Interview Preparation Guide. Only applicants from locations above will be considered. * A corporate WELLBEING program (physical, social, emotional and financial wellbeing) that creates an environment and culture where leadership and colleagues are engaged, healthy and high performing. Apply for Sr. This is a 6 months project and we offer Full Time Shifts (Rotating). Cons. By applying for a position with Alight Solutions, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. * Use productivity and quality data & metrics to achieve superior customer service results See office directory In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. * Demonstrate a high level of confidentiality and professionalism At Alight, we believe a company's success starts with its people. Customer Care Representative (Open to Eastern & Central Time Zones) Job Customer Care Representative Job, Remote or Ohio City, OH, Customer Care Representative Job, Remote or Indianapolis, IN, Customer Care Representative Job, Remote or Texas. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Learn more about our Customer Care offices, 43 resume tips that will help you get hired, 10 resume writing tips that will help you land a job, Guidelines for what to include in a resume. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. We are excited to be partnering with Marriott to assist you during this unprecedented situation we are all currently facing. You will be notified during the hiring process which checks are required by the position. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. See our awards. It's why we're so driven to connect passion with purpose. Carry out monitoring visits to verify information provided by . Because transformation takes a workforce. As a condition of employment, you will be required to complete paid training and successfully pass a final course assessment. Type: Full Time You should be prepared with a few questions to ask during the interview about the position, the team, the business, etc. Try to use as many recent work or internship related examples as possible in order to show you have real world corporate experience. Know Your Worth. Get hired today! We combine industry leading data and insights with unmatched depth and operational expertise to improve the employee experience and optimize cloud-enabled business processes. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Esto te describe? READ MORE Important information: Customer Service / Guest Services, Part-Time Job Description: JOB SUMMARY Alight Solutions San Juan is looking for real people, who are passionate about customer care. Find the best jobs in the US, apply in 1 click and get a job today! Quick Apply. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Explore open roles at Alight. Therefore, an offer may fall anywhere in between the estimated minimum base salary for this role of $28,700/year (for full time employees) and the estimated maximum base salary for this role of $64,100/year (for full time employees). The mission of our customer care teams exemplifies the need for human understanding. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Its a permanent virtual customer care representative Job. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. * Adept at quickly navigating between multiple computer applications within one customer interaction to obtain information and provide correct and concise information back to the customer that combines data retrieved (talk and type)
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